Do you type faster than your mom? Do you know what an abandoned cart is without googling it ? And do you think that customer service should be “wow” instead of a bad experience?

Then read on and apply 🚀


What will you do?

👉 Customer service (phone, chat, email). You're the friendly face behind the chat - aka the reason why customers think: ‘Oh, that was easy!’

👉 Providing valuable feedback to clients to optimise the customer experience. Be the client’s eyes and ears!


What we love about you:

👉 Great customer service skills - you love to help customers!

👉 You speak fluent Lithuanian and solid English (our Slack channels are in English 😅)

👉 You can use a Mac without calling IT.

👉 A team-player attitude

What you’ll get

📚 Full training in our tools and methods

🌟 Work with cool international brands

📍Career development & training for specialised roles – we support your growth with tailored training

🩺 Flexibility - be it a dentist or a sick kid, we understand that sometimes schedules have to change

🕐 Working hours:

● Monday to Thursday: 16:30 – 21:00

● Friday: 15:30 – 21:00

This is a part-time, remote position, ideal for someone who enjoys evening work and values flexibility.

💸 Salary range

600-850 €/mon. gross

Ready to join us?

Send us your application and CV – we can’t wait to meet you! ✨

Why join us? 💙

We’re a growing, international team helping webshops succeed across Europe

We work fast, we support each other, and we care about what we do – both for our clients and for each other.

If you’re ready to make an impact and use your knowledge of the Lithuanian market to help others grow, we’d love to meet you 👋

About MakesYouLocal 🌍

Founded in Copenhagen in 2010, MakesYouLocal helps webshops expand into new markets and succeed once they’re there. We combine strategic guidance with local knowledge and hands-on support, so our clients can grow with confidence in new countries.

What makes us different? Our native teams. With over 120 e-commerce experts based in Copenhagen, Berlin, Vilnius, and Brno, we bring cultural insight, localisation skills, and customer service to the table, all in the local language. We’ve helped more than 400 webshops go cross-border, and we’re just getting started.

From the first strategic decisions to daily webshop management and customer service, we’re with our clients every step of the way – making international growth feel a little more local.