🌍 Do you want to work with international e-commerce?

At MakesYouLocal, we help webshops grow and succeed in new markets. Many of our clients are expanding across Europe - including Latvia 🇱🇻 - and we’re looking for new colleagues to join our Latvian team! 🎉

In this role, you’ll play a key part in our clients’ success in the Latvian market 🛒 Together with your team, you’ll help customers with any questions or issues they may have while shopping online — making their experience smooth, helpful, and positive 💬🤝


Requirements:

● Native-level Latvian language skills, good command of written and spoken language.
● Deep understanding of Latvian customers’ mindsets and first-hand knowledge of the culture.
● Great customer service skills - you love to help customers!
● Proven experience translating documents/texts
● Good computer skills and a willingness to learn new things.
● Fluency in English.


Your tasks and responsibilities:

● Customer support (phone, chat, email)
● Translation of product descriptions, ads, newsletters and other types of webshop texts
● Social media monitoring on behalf of webshops
● Providing valuable feedback to clients to optimise the customer experience


What you’ll get:

📚 Full training in our tools and methods

🌟 Work with cool international brands

🚀 Career growth support (1:1s, development plans)

💸 Profit-sharing – because your work matters

🩺 Private health insurance

📍Hybrid attendance – a lot of us have family far away or perhaps you just want to stay in some days. We trust that you can work remotely once in a while

🌴 We offer 5 extra days of holiday in addition to your annual leave to support a healthy work-life balance.

💃 A spot in our Social Club – expect parties, game nights, and good vibes

📍 Location: Vilnius

🕐 Type: Full-time

Ready to join us?

Send us your application and CV – we can’t wait to meet you! ✨

About MakesYouLocal 🌍

Founded in Copenhagen in 2010, MakesYouLocal helps webshops expand into new markets and succeed once they’re there. We combine strategic guidance with local knowledge and hands-on support, so our clients can grow with confidence in new countries.

What makes us different? Our native teams. With over 120 e-commerce experts based in Copenhagen, Berlin, Vilnius, and Brno, we bring cultural insight, localisation skills, and customer service to the table, all in the local language. We’ve helped more than 400 webshops go cross-border, and we’re just getting started.

From the first strategic decisions to daily webshop management and customer service, we’re with our clients every step of the way – making international growth feel a little more local.

We value diversity 🙌

MakesYouLocal is proud to be an equal opportunity employer. We hire based on skills, potential and passion, no matter your background, gender identity, religion, age, or orientation. If you’re excited about this role but not sure if you tick every box, we’d still love to hear from you 💌